PKP S.A. manages over 2,500 stations, of which about 600 handle passenger train traffic. In recent years, the company has initiated a wide-ranging programme of modernising railway stations. Its effects can already be seen throughout the country: a few dozen railway buildings have been completely modernised, including the ones in Wrocław, Gdynia, Malbork, Kutno, Brzeg, Przemyśl. Not only have they been adapted to meet the needs of today's travelers, including persons with disabilities, but their historical architecture has also been restored. The PKP intends to commence the modernisations of railway stations in, among others, Szczecin, Bydgoszcz and Ciechanów during 2013. Additionally, the plans assume the commissioning of the facilities in Kraków, Łęczyca and Jarocin – which will amount to a total of 20 renovated railway stations. To improve the management of railway stations, PKP S.A. will introduce the position of railway station manager. Railway station managers will appear on 13 key railway station facilities and operate within Customer Service Offices. Their task will be to monitor the situation at the railway station, maintain it, ensure the proper level of service and to rapidly response to the comments and complaints made by customers. Regarding the railway stations that are not being trafficked, PKP S.A. has been implementing the "Take over a railway station" programme which means that a railway station property will be put up for sale to private individuals, enthusiasts or institutions. The company offer comprises 60 small stations located primarily along already inactive railway lines.
General Office
Phone: (+48 22) 47 49 419 or (+48 22) 47 49 422
The Real Estate Operation Department
Management and administration of non-residential and residential real estate belonging to PKP S.A.:
Phone: (+48 22) 47 49 144
The Geodesy and Cooperation with Local Governments Department
Creating strategies, organizing, coordinating, monitoring the supervision and implementation process of regulating the legal state and geodesy divisions of real estate as well as cooperating with local government entities, state authorities, planning and projecting bureaus:
Phon:. (+48 22) 47 49 391
The Real Estate Commercialisation Department
Renting and leasing real estate belonging to PKP S.A., advertisement at railway stations and on the rozklad-pkp.pl website
Phone: (+48 22) 22 09 004
The Marketing Department
Marketing, promotions, CSR, events, internet projects:
Phone: (+48 22) 47 49 282
The Real Estate Sales Department
Organisation, coordination and supervision of selling real estate belonging to PKP S.A.:
Phone: (+48 22) 47 49 391
The Vindication Department
Vindicating debts, coordinating bankruptcy and settlement procedures, cooperating with bailiffs:
Phone: (+48 22) 47 43 081
The Human Resources Management Department
Developing personnel policies and Training-and-Growth policies, developing tools for their implementations, creating improvement programmes for the employees of PKP S.A. and cooperating with the Social Insurance Bureau and the Central Statistical Office
Phone: (+48 22) 47 49 225
In the matters related to the PKP archive please contact:
Archive Resources Branch in Sosnowiec
ul. Niepodległości 31
41-200 Sosnowiec
Phone: (+48 32) 710 46 01 ext. 101
Fax. (+48 32) 710 46 04
Email:
Polskie Koleje Państwowe S.A.
Headquarters
Al. Jerozolimskie 142A
00-973 Warsaw
KRS 0000019193 District Court for the Capital City of Warsaw, 12th Commercial Department
REGON 000 126 801
NIP 525-00-00-251
Paid-up share capital: PLN 10,150,715,600
For your comfort and work efficiency, please address messages to the company responsible for a specific area of activity:
PKP Intercity SA - on issues related to passenger transport and purchasing tickets (over the counter, at the conductors, by the www.intercity.pl) through helpline 19 757 or via online form
PKP SA - on issues related to railway stations via online form or email:
PKP Polish Railway Lines SA - on issues related to railway infrastructure, platforms, megaphone communications and passenger information via online form
If you want to contact another rail carrier operating in Poland please follow this link
Please be advised that PKP SA does not offer transport services - the provision of passenger transport services for long-distance and international routes are offered by PKP Intercity.
Business activities of PKP Polish State Railways JSC include:
- ownership supervision over companies in the PKP Group,
- coordination of development processes between PKP Group entities,
- property management and railway lands reclamation,
- management of railway stations including control over their development and modernization processes.
Media Relations Department
e-mail: